Pack With Points Policies

The best options for redeeming points can change from moment to moment. Someone else may take the available airline seats or hotel rooms, availability may be pulled by the airline or hotel, or the award pricing may change. To encourage customers to book the deals we find before they change or disappear, we have the following refund policies.
  • After accepting and paying for our proposal, if you attempt to make the booking and availability or pricing has changed, let us know within 48 hours of accepting the proposal. In this situation, we can either work to find you different options for your trip at no additional fee, use your payment as a credit for a different trip, or provide you with a full refund of your payment (minus the research fee).
  • If you let us know within seven days of accepting the proposal, half of your payment is nonrefundable. The other half can be used for the same trip to find other options, as a credit for another trip, or refunded to you.
  • If you do not attempt to book the trip and let us know of any issues within one week of accepting the proposal, your payment is nonrefundable. Redoing your trip will be considered a new request.

travel planning refund policy

We hereby state that the research fee for our travel planning service is nonrefundable. Payment is required at the time of booking and is nonrefundable regardless of the outcome of the service provided. By engaging our services, customers acknowledge and accept these terms. We do not provide refunds for any reason once payment has been processed.

travel planning research fee refund policy

We hereby declare that our fee for the credit card selection service is nonrefundable. Payment is required at the time of booking and is nonrefundable regardless of the outcome of the service provided. By agreeing to use our services, customers acknowledge and accept these terms. We do not provide refunds for any reason once payment has been processed.

credit card selection refund policy

Refund Policies

General Disclaimers

Compliance with Travel Reward Program Rules Disclaimer

We hereby affirm our encouragement for customers to adhere to the rules and regulations of travel reward and loyalty programs. We do not endorse the manipulation or gaming of these systems and explicitly disclaim any responsibility for any consequences resulting from actions intended to subvert these rules. Customers are advised to engage with these programs in a lawful and compliant manner, understanding that any violations of program terms and conditions are done at their own risk. We do not assume liability for any outcomes arising from such actions.

Credit Card approval Disclaimer

We hereby state that we do not guarantee the approval of any credit cards. The decision regarding the approval of credit card applications is solely at the discretion of the issuing bank or financial institution, based on their internal criteria, policies, and evaluation of the applicant's creditworthiness. We cannot be held responsible for any outcomes related to credit card approval decisions made by third-party institutions.

Credit limit approval Disclaimer

We hereby declare that we do not guarantee approval for any specific amount of credit. The determination of credit limits is at the sole discretion of the issuing financial institution and is subject to their internal policies, assessment criteria, and the applicant's creditworthiness. We do not assume responsibility for any decisions made by the issuing institution regarding credit limit allocations.

Credit Card Sign-Up Bonus Eligibility Disclaimer

We hereby affirm that we cannot guarantee eligibility for credit card sign-up bonuses. The availability and qualification for such bonuses are subject to the terms and conditions set forth by the issuing financial institution. Fulfillment of bonus requirements, including but not limited to spending thresholds and account maintenance, is the responsibility of the cardholder and is contingent upon adherence to the issuer's policies. We do not assume liability for any discrepancies or limitations related to sign-up bonuses.

Credit Card Benefits Disclaimer

We hereby acknowledge that the credit card benefits and details discussed are subject to change at any time by the respective credit card issuers. Changes may include modifications to rewards programs, terms and conditions, fees, interest rates, and other features. We do not guarantee the accuracy or permanence of the information provided, and cardholders are advised to refer directly to the issuer's terms and conditions for the most current and accurate details regarding their credit card benefits.

Credit Score Impact Liability Disclaimer

We hereby assert that we cannot be held liable for any impacts to your credit score resulting from our recommendations. While we strive to provide accurate and informed guidance, credit-related decisions ultimately rest with the individual cardholder. Factors influencing credit scores, including but not limited to credit inquiries, account openings, and utilization, are subject to various external influences beyond our control. We advise individuals to exercise prudence and consult with qualified financial professionals before making any credit-related decisions.

Financial Institution Responsibility Disclaimer

We hereby declare that we are not responsible for the actions or policies of the financial institutions associated with each credit card. It is the sole responsibility of the customer to adhere to the terms, conditions, and policies set forth by the respective financial institutions. Any disputes, issues, or consequences arising from the use of credit cards are to be resolved directly between the customer and the issuing financial institution. We do not assume liability for any outcomes resulting from the customer's interactions with these financial institutions.

Credit Responsibility Disclaimer

We hereby state that we are not responsible for any misuse of credit by customers. While we provide guidance and assistance regarding credit-related matters, the responsibility for the appropriate use of credit rests solely with the individual cardholder. We strongly advise customers to use their credit responsibly, ensuring timely payments, managing balances appropriately, and adhering to the terms and conditions outlined by the issuing financial institution. Any consequences resulting from misuse of credit are the sole responsibility of the cardholder.

Non-Certified Financial Advisor Disclaimer

We hereby assert that while we provide recommendations for credit cards based on our expertise and experience, we are not certified financial advisors. Our suggestions are offered as general guidance and should not be construed as personalized financial advice. Customers are encouraged to conduct their own research and consider their individual financial circumstances before making any credit-related decisions. We do not assume responsibility for any outcomes resulting from the use of our recommendations, and customers should consult with certified financial advisors for personalized financial guidance.

Credit Card Disclaimers

Travel Planning Disclaimers

Reservation Changes Responsibility Disclaimer

We hereby declare that we are not responsible for any flight or hotel changes, as these are solely at the discretion of the respective operators. It is the responsibility of the customer to monitor any changes to their reservations, including but not limited to flight schedules, hotel accommodations, and any associated terms and conditions. We do not assume liability for any consequences arising from changes made by the operators, and customers are advised to directly communicate with the operators to address any concerns or modifications to their reservations.

Cancellation Responsibility Disclaimer

We hereby assert that we are not responsible for any cancellations made by airlines or hotels. Cancellation policies and decisions are solely within the discretion of the respective airlines and hotels. Customers are advised to review and adhere to the cancellation policies outlined by the service providers at the time of booking. We do not assume liability for any consequences resulting from cancellations made by airlines or hotels, and customers are encouraged to directly communicate with the service providers to address any concerns or modifications to their bookings.

Point Redemption Technical Issues Disclaimer

We hereby declare that we are not responsible for any technical issues related to transferring or redeeming points that may result in redemptions not being able to be made. While we strive to provide assistance and guidance, the process of transferring and redeeming points is subject to the policies and technical capabilities of the respective loyalty programs and financial institutions. Customers are encouraged to familiarize themselves with the terms and conditions of the loyalty programs and to address any technical issues directly with the program providers. We do not assume liability for any consequences resulting from technical issues related to point transfers or redemptions.

Point Transfer Irreversibility and Availability Disclaimer

We hereby declare that transferring points from a bank to an airline or hotel program is irreversible. While we encourage customers to verify availability before transferring points, we are not responsible for any changes in availability that may occur, resulting in points being transferred for a redemption that is no longer available. Customers are advised to exercise diligence and caution when initiating point transfers, as they are final and cannot be reversed. We do not assume liability for any consequences arising from points transferred for redemptions that are subsequently unavailable.